Customer Success Representative Job at Team Architects, Remote

aEh5UlZzd2xZb1NVUURvZTRyQStGbW1Ld3c9PQ==
  • Team Architects
  • Remote

Job Description

Location:  Remote (Company HQ in San Antonio, TX)
Compensation:  $50,000-$60,000/year + Monthly Bonuses + Benefits
Job Type:  Full-time | Remote

About TurboPass:
TurboPass is a fast-growing automotive fintech company helping dealerships and lenders streamline the deal verification process. We are dedicated to providing cutting-edge technology solutions that increase transparency, improve compliance, and enhance the customer experience.

*Candidates must be bilingual in Spanish and English*

Position Summary:
We are looking for a motivated and detail-oriented  Client Success Representative (CSR) to join our team. In this role, you’ll be the main point of contact for our dealership clients—guiding them through onboarding, training, and ongoing usage of the TurboPass platform. You’ll play a key role in ensuring clients maximize the value of our tools while building strong, lasting relationships.

Requirements

Key Responsibilities:

  • Conduct onboarding and training sessions for new dealership accounts
  • Educate clients on how to use the TurboPass dashboard and integrated platforms
  • Support clients via phone, email, and virtual meetings
  • Proactively manage account activity and ensure proper product usage
  • Document all communications and activities in HubSpot
  • Communicate product value and identify success stories for SoTellUs and Google Reviews
  • Help drive product adoption and usage to meet success metrics

Qualifications:

  • Experience in  account management client success , or  sales
  • Must be bilingual in Spanish and English (both spoken & written)
  • Strong communication and relationship-building skills
  • Self-starter with the ability to work independently in a remote environment
  • Highly organized with attention to detail
  • Proficient in CRM tools (HubSpot preferred)

Preferred Experience (a strong plus):

  • Automotive dealership or auto finance industry experience
  • Experience as a  lender representative working with dealerships

Benefits

What We Offer:

  • Base salary of $50,000-$60,000 per year
  • Monthly performance-based bonus
  • Full benefits package
  • Work-from-home flexibility
  • Opportunity to grow with a rapidly scaling fintech company

Join the TurboPass Team
If you're passionate about client success and want to be part of a dynamic, growing team— apply today!

Job Tags

Remote job, Full time, Work from home,

Similar Jobs

GroHR

Marketing Coordinator Job at GroHR

 ...including newsletters and CRM-driven automations like follow-ups and promotional contacts. Handle direct coordination for paid advertising, verify performance metrics, ensuring CPL, CTR, and conversions are on target. Review analytical reports from digital... 

Tanner Clinic

Neurosurgeon Job at Tanner Clinic

 ...Description Tanner Clinic is currently seeking a Neurosurgeon to join our expanding clinic. We are a multi-specialty clinic located in northern Utah with offices in Farmington, Kaysville, Layton, Syracuse, Clinton, Roy and Ogden (This physician will be based in Layton... 

Remoteworldwide

General Finance Expert Job at Remoteworldwide

 ...Mercor is hiring experienced Finance professionals to join an exciting collaboration with a top AI research lab. This role involves contributing...  ...Commitment: Part-time, ~20 hours/week Schedule: Fully remote and asynchronous flexible working hours Compensation &... 

Home Work Staffing

Full-Time Nanny - Infant and Toddler Experience Required Job at Home Work Staffing

 ...a full-time nanny to join their household and provide attentive, developmentally appropriate care for their three young children, including a 6 month old and two boys (ages 2 and 6). The position is based in Laguna Beach, California. Compensation & Benefits ~$30-$3... 

Keurig Dr Pepper Inc.

Merchandiser Job at Keurig Dr Pepper Inc.

 ...surrounding area Hiring Immediately The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and other fan favorites to retail stores within the assigned territory. About The Role...