Entry
Dorchester - Boston MA
$24.00 - $24.00 Hourly
Day
Entry Level
The Case Manager ensures adequate assessment and development of all program participants. The primary responsibilities of the Case Manager include developing individual service plans maintaining accurate case records conducting satisfaction surveys and providing follow-up services. They also assist with referrals tracking individual goals and exploring employment opportunities. Additionally they ensure compliance with audit requirements and provide job coaching as needed.
Necessary skills for the Case Manager role include crisis intervention and de-escalation techniques effective communication and excellent customer service. Data analytics and reporting skills are essential when working autonomously and as part of a team. Bilingual skills are recommended and maintaining good attendance is required.
Other duties as assigned.
Required Experience:
Manager
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