Job Description

As a  Senior Software Engineer on an  Engage team, you will architect, develop, scale, and monitor solutions, improvements, and services across our Olo Engage product suite. Our software products support our brands in harnessing guest data from across their tech stack to boost retention, lower acquisition costs, and do more with less. We handle restaurant event data in the scale of billions of events per month.

We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies. You'll work with a passionate team dedicated to delivering amazing products using modern tools and technologies like  Node.js ,  Vue.js , Typescript, Postgres, Elasticsearch, Redis, Microservices, Sns/Sqs, Kubernetes, Helm, CI/CD, etc.

This position is fully remote; while we are ideally looking for candidates based in Northern Ireland, we are open to candidates anywhere within the United Kingdom.

You will be contracted to Olo through Deel, our Employer of Record. An Employer of Record (EOR) is an organization hired by companies to handle the legal and administrative responsibilities of employing staff, often in countries where the company might not have a local presence.  Here’s an easy way to think of it: You work for Olo in a practical sense, completing your assigned role. The EOR is your formal employer, meaning the EOR takes care of all the administrative and legal responsibilities for your employment. In line with this arrangement, you maintain your day-to-day relationship with Olo, and Deel will be your point of contact for any job-related matters of your engagement. Moreover, you’ll retain all the employment rights you typically have under local employment law when you’re hired through an EOR, and you will be eligible for private healthcare coverage in addition to being able to participate in all statutorily required benefits and pension programs.

What You'll Do

• Design and build reliable but simple solutions to complex problems at scale.

• Own the code and services you deploy, observe performance, and identify emerging problems.

• Assess and resolve production incidents that arise in the components your team manages.

• Help us scale to the next level of growth and reliability as we onboard new enterprise clients.

• Research and propose new technologies to apply.

• Look for diverse perspectives, and challenge business and technical assumptions.

• Provide constructive criticism in a way that builds the team's overall strength.

What We'll Expect From You

• 5+ years on-the-job development experience.

• Strong experience with any of or similar:  Node.js ,  Vue.js , Typescript, Postgres, Elasticsearch, Redis, Microservices, distributed messaging systems, Kubernetes, Helm, CI/CD, etc.

• Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture.

• Experience writing unit tests and testable code.

• Bias for working in a highly collaborative team environment.

• Empathy for customer needs and excellent communication of your understanding.

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