Job Description

: ALIYA Healthcare is a skilled nursing company located in the Chicagoland area. Our goal is to raise the bar on quality care and provide a positive customer service environment to all.

The Regional Food Services Director, manages and directs the overall operations of the dietary department in numerous skilled nursing facilities in an assigned geographic area in accordance with current federal, state, and local standards, guidelines, and regulations.

• You will play an essential role in providing warm and friendly hospitality to all the residents, visitors, and coworkers
• The Regional Manager is responsible for providing leadership to ensure that dietary quality standards, inventory levels, safety guidelines and customer service expectations are met
• Meets with Food Services Managers regularly to coach and provide feedback on performance, and to assist in managers' professional development
• Leads quality dining programs that will enhance the meal experience for the residents
• Ensures that the dining programs meet federal, state, and local standards, guidelines and regulations
• Ensures that the food service operation is maintained in a clean, safe and sanitary manner
• Responds to customer preferences to meets the needs of residents
• Maintains contact with clients to ensure satisfaction with services being provided by Aliya Healthcare
• Trains workers in Dietary procedures and proper operation and maintenance of equipment
• Supervises and evaluates the quality of work completed by the Food Services Managers & Supervisors
• Maintains an environment that is in sanitary, attractive and in orderly condition at each facility in the district
• Forecasts and plans the purchase of supplies, and equipment
• Reviews and analyzes all reports for the Region
• Interviews, hires and orients Food Services Manager and Supervisors for facilities
• Maintains proper staffing levels at each facility
• Maintains knowledge of any applicable Collective Bargaining Agreements (CBAs)
• Attains financial goals for each facility in the region by managing a cost-effective program
• Maintains required records including but not limited to; inventory, compliance, income/expense, and personnel records
• Conducts regular management staff meetings and communicates with members of other departments to coordinate housekeeping activities
• Maintains the departments to be survey-ready at all times, assuring the department operates within federal, state, and local regulations
• Actively participates in facility meetings and committees
• Reports monthly initiatives, goals, and accomplishments
• Promotes and monitors resident satisfaction
• Performs the job assignments of a Cook, or Dietary Aide as necessary
• Other job duties as assigned by the supervisor
• Candidates/employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws

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