Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
Description of the role:Room Attendants at Best Western Hotel in Aberdeen, SD are responsible for ensuring that our guest rooms are... ...confidentiality and security of guests Requirements:* No experience needed, will train. * Must be willing to work most weekends....
About The JobThis is your opportunity to begin a lifelong profession with unlimited opportunity. Discover the flexibility you've been looking for by taking a minute to finish our online application.Minimum requirements:BenefitsExcellent weekly paySafe work environment...
...to work during emergencies.Performs related work as required.CLASSIFICATION CHARACTERISTICSUtility Maintenance Worker is the entry level to the following classification series: Building Maintenance Worker I/II, Collection System Maintenance Worker I/II,...
We are looking for an experienced Title Clerk to join our close-knit team. The successful candidate will have some experience in processing... ..., customer service, and analysis skills are desired.About Company: We are a family-owned and operated company with over 10 years...
...Located just 35 miles from the California border, Grants Pass, OR, and the surrounding Southern Oregon region offer a unique blend of natural beauty, outdoor adventure, and cultural attractions. From hiking and skiing to wine tasting and theater performances, there's...