Job Description

Front of House (Cashier, Customer Service) Team Member

Thank you for your interest in a great career opportunity at Chick-fil-A Pine Bluff, AR! Chick-fil-A is one of the fastest-growing quick-service restaurants in the country and an industry leader in Customer Service & Hospitality! Here at Chick-fil-A Pine Bluff, we believe in showing care by pursuing EXCELLENCE in ALL things. We strive every day to make a positive impact through delicious food and hospitality.

This is an exciting opportunity for those looking to take the next step towards a very rewarding career whether it is your first job or your next chapter. Here at Chick-fil-A Pine Bluff, you will be a part of a culture that encourages, grows, and creates remarkable experiences not only for guests but for you! We are always keeping an eye out for applicants who are friendly, enthusiastic, and genuinely enjoy serving guests. Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. Your Success is our Success! Every job at Chick-fil-A works to prepare you to be your very best. You’ll have the chance to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Team members are responsible for providing an exceptional dining experience and ensuring all guests receive Chick-fil-A’s signature service and food; however, we are confident that you too will experience something exceptional!

Please fill out your application completely and let us know your availability. Consider adding a cover letter to help us capture your unique personality.

Position Type:

Full-time and Part-time

Our Benefits:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning firsthand from experienced Trainers and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• College scholarship opportunities ranging from $1,000 to $25,000
• Team member appreciation days and many other celebrations
• 1 free meal for each shift worked
• Competitive pay based on experience, education, and availability
• $13.00-$15.00 per hour for full-time employees
• $11.00-$13.00 per hour for part-time employees
• Top pay individuals must be available to work anytime between 5:00am until 11:00pm Monday through Saturday
• Career advancement opportunities

Front of House (FOH) Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make emotional connections with guests
• Honor and encourage others to follow the vision and values of the restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively verbally and in writing with guests and team members
• Adhere to Chick-fil-A policies, including hygiene and dress code, at all times
• Complete all opening or closing tasks as assigned
• Other duties as assigned (included but not limited to: order taking, cash register/money handling, drink making, food bagging, cleaning, restocking, drive-thru, etc.)

Qualifications and Requirements:

• Strong work ethic - consistent, reliable, punctual
• Cheerful and positive attitude
• Enjoy the idea of working in a fast-paced, customer-focused environment
• Loves serving and helping others
• Customer service-oriented
• Strong interpersonal skills
• Detail-oriented
• Possess the desire to proudly represent the brand of Chick-fil-A and our Core Values
• Proactive personality, continuously seeking opportunities to grow personally and professionally
• Able to multi-task
• Able to stand for long periods of time
• Ability to comprehend and follow verbal and written instructions
• Ability to take constructive criticism or receive corrective feedback with a mature temperament
• Works well independently and in a team environment
• Display good stewardship and a sense of ownership of the business
• Be willing and able to work a flexible schedule
• Available to work between 15-30 hours a week (Part-Time) or 30-40 hours a week (Full-Time)
• Available to work on Saturdays
• Be responsible for filling your shift if you are not able to work
• Can clearly and effectively communicate in English verbally and written - Spanish, bilingual is a bonus.
• Be able to perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 40 lbs, stand for up to 9 hours, and be physically active for extended periods
• Reliable transportation to and from work
• Prior experience is preferred, but not necessary

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A currently serves freshly prepared food in more than 2,600 restaurants across 47 states, Washington, D.C., Canada and Puerto Rico.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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