Job Description

Our company was founded in 2005 and serves the Central Florida Geriatric population. We are a large practice with 25 providers that serve Skilled Nursing Facilities, Assisted Living Facilities and our homebound patients in the comfort of their home in 14 counties. We are committed to providing excellent care to our patients and buildings while reducing hospital readmissions.

Our mission is to create a nurturing healthcare experience, empowering patients, by providing a physician led ecosystem based on a foundation of Science, Technology, Faith and Compassion.

Our medical practice is currently looking for a few more outstanding Facility Patient Advocate Specialists to join our team in Orlando, Sanford, and surrounding areas. The Patient Advocate Specialist will work closely with the Patient Advocate Manager and the Providers to develop a relationship with patients, their families and caregivers. This includes rounding in facilities to coordinate with facility staff and our patients for continuous care. We assist as needed between provider visits - such as assisting with finding a specialist if needed, assisting with any urgent needs such as relaying urgent requests to the provider (med refills or patient status) and other non-medical needs. We are your go to HPG representatives!

Qualifications and Attributes:

• High school diploma or GED.
• Must be certified (CMA, RMA, MA, EMT, CNA or similar).
• Proven experience working in a medical office with working knowledge of medical terminology
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong communication, interpersonal and presentation skills.
• Good computer and electronic record skills.
• Excellent organizational & interpersonal skills.
• Aptitude in problem-solving, critical thinking, and decision-making.
• Outstanding time management skills.
• Excellent written and verbal communication skills.
• Travel to your assigned facilities and facility schedule.

Job Tags

Full time, Work at office, Shift work,

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