Job Description
The Savings Group (TSG), the parent company of RateGenius, AUTOPAY and Tresl, is the most diversified consumer marketplace for automotive finance, refinance, and protection plans. Through a network of more than 100 lenders across all 50 states, TSG provides consumers more choices for their origination and refinanced auto loans, while also delivering loan volume growth to its lender network and partners through a proprietary, web-based platform. This is an onsite position at our Denver Tech Center-Denver CO office.
SUMMARY:
The E-Notary Agent specializes in DMV document collection for auto loans, playing a critical role in facilitating secure, remote document execution and submission processes. This position is also responsible for collecting other document and items from the borrower needed to complete the loan process. This role ensures compliance with state-specific DMV regulations and lender requirements while maintaining a high standard of customer service and data integrity.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: - Understand and demonstrate the principles of The Savings Groups Mission, Vision, and Values.
- Coordinate the remote signing of DMV-related documents using Long Pen technology with our customers(s).
- Verify the accuracy and completeness of signed documents before submission to the Titles QA team.
- Troubleshoot issues related to document execution or DMV submission requirements.
- Review customers account to identify any outstanding items needed to complete the loan process and request them from the customer.
- Work with the sales team by reaching out to customers to gather missing items to complete the loan process.
- Provide excellent service while working with customers to help complete their loan.
- Ensure all processes adhere to legal, regulatory, and privacy standards.
Knowledge, Skills, and Abilities:
- Education: High school diploma or equivalent required.
- Document Management & Verification – Experience in document processing, auto finance, or DMV operations preferred.
- Knowledge of DMV Processes – Familiarity with state-specific DMV requirements for vehicle titling and registration preferred.
- Electronic Signature Platforms – Proficiency in using Long Pen or similar remote signing technologies preferred.
- Communication & Coordination – Effective communication with internal teams, clients, and government agencies. Strong attention to detail and organizational skills.
- Time Management – Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Problem Solving – Skilled in identifying and resolving document-related issues quickly and accurately.
- Compliance Awareness – Understanding of legal and regulatory standards related to auto loans and document handling.
- Customer Service – Excellent communication and customer service abilities.
- Familiarity with Microsoft Teams.
BENEFITS:
- Paid time off and paid holidays.
- 401K Savings Plan.
- Four health insurance plan options.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
- Dental and Vision insurance.
- Long- and Short-Term Disability and Life insurance.
- Access to building fitness center.
- Free parking or covered parking options and transportation assistance.
- Casual professional work environment. Beautiful office located in the Denver Tech Center.
COMPENSATION:
This position pays $20 to $24 per hour based upon experience.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MACHINES, TOOLS, AND EQUIPMENT: A person working in this position can be expected to work with a computer workstation and/or laptop, phone, copier, and fax.
The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. Regarding hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources .
Job Tags
Hourly pay, Full time, Temporary work, Casual work, Work at office, Remote work, Flexible hours,