Customer Service Representatives
Fort Worth, TX (76137) | Onsite
REQUIRED QUALIFICATIONS
• High School Diploma or GED
• Clear criminal background required
• Minimum typing speed of 30 WPM
• Strong communication skills and dependability
PREFERRED SKILLS
• Previous call center or help desk experience
• Bilingual Spanish/English a plus
• Familiarity with election processes or civic programs
COMPENSATION & SCHEDULE
ROLE IMPACT
KEY DUTIES
• Respond to inbound calls with professionalism and courtesy
• Provide technical support and election-related information
• Document call details accurately using internal systems
• Escalate complex issues to the appropriate support teams
• Maintain high levels of customer satisfaction under pressure
EQUIPMENT & WORK ENVIRONMENT
• Office-based call center environment
• Seated work with repetitive computer use
• Fast-paced, deadline-driven setting
• Extended hours during peak election dates
LEGAL NOTICE
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