Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

As the Section Chief providing oversight of the Accounting and Compliance Enterprise System (ACES) Program Development Section, the incumbent is responsible for planning, staffing, organizing, and directing, through subordinate managers.

The incumbent works independently and collaboratively with Tax Branch management and staff, Information Technology Branch partners, vendor staff and contacts from stakeholder organizations within and external to EDD. The incumbent will also actively participate as a member of the ACES Leadership Team, ACES Management Bureau Team, and Tax Support Division (TSD) management teams to support Branch workload management, revenue realization, data security, and related customer support services to internal and external ACES users.

Oversee the maintenance and support of the ACES system as it relates to the registration, accounting, and compliance activities for California payroll taxes and Unemployment Insurance and Disability Insurance benefit overpayment establishments.  Manage system incident reports, including analysis and development of recommendations to address business, programmatic, and customer needs. In addition, the Section is also responsible for the management of development and recommendations for system and program enhancements that may result from business process changes, legislative changes, quarterly system service packs, and periodic system upgrades. 

Position located at 1416 9th Street, 7th Floor, Sacramento, CA 95814

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points,  a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.

Apply today for the opportunity to work in this state-of-the-art building!

Travel may be required for training, projects, or meetings.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Advanced Knowledge of the Accounting and Compliance Enterprise System.
• Effectively plan, organize, and manage multiple workloads and competing priorities.
• Ability to oversee, create, and maintain an effective working relationship with management, supervisors, and staff; and knowledge of the policies and procedures of the Tax Branch.
• Strong communicate skills; both verbally and in writing.
• Strong facilitation skills to work towards collaboration and alliance with others for the organization.
• Ability to influence others towards goals by building consensus, gaining buy-in and support from internal and external customers.
• Strong interpersonal skills; demonstrated by interest and concern for others, treating others with dignity and respect, providing timely and accurate feedback, and holding others accountable for their actions.
• Ability to make difficult decisions and the willingness to accept and deal with the intended and/or unintended consequences.
• Model the way in characteristics of integrity, initiative, dependability, professional judgment, and adaptability.
• Exhibit a strong sense of urgency to resolve problems, manage conflict, accomplish work items, and accomplish effective results.
• Strong ability to foster a positive work environment by encouraging continuous learning and growth and recognizing individual accomplishments to achieve optimal performance.
• Knowledge of the Tax Support Division's Strategic Plan.

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is required.  The SOQ should be typed, use a font size no smaller than 12 point, single spaced, and mist not exceed two pages in length.  Responses should be numbered in the same order as the statements below. Applicant name should be listed in the upper right corner of the document. Please address the following statements in your SOQ and include specific examples of relevant background, experience, education, and/or training in these areas. Also include the length of experience and provide specific examples you have to address each statement below.

1. Detail your strong leadership and management experience demonstrating an ability to function as a high-level resource providing objective, independent counsel and recommendations on significant policy issues for the Branch.
2. Detail your experience overseeing significant projects having statewide impact.

Your SOQ will be considered the first phase of the hiring process for this position. Resumes and/or Cover Letters DO NOT take the place of the SOQ.

Applications received without a SOQ or a SOQ that does not include a response to the specific instructions may be excluded from the hiring process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.
  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Work at office, Remote work,

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